Low risk, high reward
Ground truth, not blue sky.
Understand.
As your organisation works, your business processes create vast logs of activity data. Buried deep in those datasets is an untapped gold mine, capturing hidden truths about every aspect of your operational processes — planned or unplanned. Armaxon helps you unearth those insights with powerful Process Mining tools to help you truly understand the inner workings of your enterprise.
Improve.
Our Process Mining tools and technologies systematically restructure, cross-relate, graph and analyse your process data. We expose the timings of each step, the departures from planned process, the variations, delays and exceptions that are acting as a drag on operations. What emerges are truths about how your processes are working and the steps you can take to trim, tune or transform.
Reap the ROI.
Process Mining is grounded in what your organisation is doing today. Equipped with a dispassionate analysis of how your organisation is actually working, based on factual historical and real-time data, your BPM team can assess key issues, vulnerabilities and opportunities, then decide where to focus process changes, automations and optimisations for best ROI.
Science, not speculation
Build on solid ground.
Single version of the truth
Process Mining delivers the holy grail of business process optimisation — a single version of the truth. That truth is derived from unbiased and objective facts about what actually is happening in your organisation's key processes.
Precise performance tracking
Process Mining enables you to easily track key performance metrics that are derived algorithmically and quantitatively from system data. Typical KPIs include quality, error rate, customer satisfaction, conversions and more.
Deep insights
Identifying process bottlenecks, root causes and improvement opportunities is just the beginning. Process Mining lets you drill down into process effectiveness, process efficiency, cycle times, compliance, problem resolution cycles and more.
83% of business decision makers plan to increase the adoption of process optimization in customer journey mapping and 57% of them are planning to increase it significantly. Process mining is a major tool in the process optimization toolkit.
— Forrester
61% of respondents state that provision of factual process data which can be used for further diagnosis is the most prominent benefit of process mining.
— Dr Jan Claes, Lecturer in International Business Management
Extract the value
Process Mining is driving new efficiencies, opportunities and growth in some of the world’s most successful organisations.
Process discovery, conformance, and enhancement are the primary drivers for Process Mining initiatives, with typical focus areas in:
- Reducing costs
- Increasing transparency
- Improving performance management
- Identifying process bottlenecks
- Reducing lead times and reaction times
- Improving customer experiences
- Identifying non-compliant processes in real time
- Standardising processes
- Enabling data-driven decision-making
- Streamlining business outcomes
In automotive, banking, healthcare, insurance and a host of industry verticals, Process Mining is helping organisations in many key areas:
- Purchase-to-pay
- Lead-to-order
- Order-to-cash
- Intelligent automation
- KPI reporting
- Accounts payable and receivable
- Audit and control-related activities
- IT and software development
- Service management
- Logistics
- HR